Pros (+) Very close to overground so made it easy to get into Westminster and other tourist areas- about 20 min train ride. One sip from Shepard bush tube station- easy transfer
Cons (-) Had a hard time getting a third set of towels for our room
4 stars
DoubleTree by Hilton London - Chelsea
Imperial Road Imperial Wharf, London, SW6 2GA, United Kingdom
London, United Kingdom
See location+44 207 411 2200Photos of DoubleTree by Hilton London - Chelsea
Overview
The DoubleTree by Hilton London-Chelsea is located at the Imperial Wharf, outside of the congestion charge zone in the prestigious area of the city. Kensington Palace is nearby, as is Kings Road. Guests can visit Chelsea Harbour, Hyde Park, Westfield Shopping Centre, and the Victoria and Albert Museum, which are all just a short distance from the hotel. Public transit is available nearby, offering easy access to central London and Gatwick Airport. The hotel does not have on-site parking but guests can park nearby for a daily fee.
The DoubleTree by Hilton London-Chelsea hotel offers an on-site restaurant and a full-service bar, as well as a coffee bar and complimentary daily newspapers. Room service is also available during limited hours. All of the guest rooms and suites at this hotel include complimentary WiFi, which is also available in public areas. Rooms also have a flat-screen TV with premium channels, a mini-fridge, signature Sweet Dreams bed, an ergonomic workspace, and spacious, modern bathrooms. There are a total of 172 guest rooms and suites at this hotel, which does not allow pets or smoking.
The hotel front desk is open 24 hours and complimentary cookies are offered on arrival. There is a full-service business center at the hotel, which can also assist with sightseeing tours and other tourist needs. Currency exchange, laundry and dry cleaning service, and baggage storage are also available. There are accessible guest rooms at this property and guests can use the Hilton app to access a digital room key.
Latest deals for DoubleTree by Hilton London - Chelsea
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences
Amenities at DoubleTree by Hilton London - Chelsea
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Private entrance
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
General
- Family rooms
- Slippers
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Cribs available
- Kids meals
- Kid-friendly buffet
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Reviews of DoubleTree by Hilton London - Chelsea
8.2
Very good
2518 verified ratings
Wonderful
988
Very good
562
Good
443
Okay
195
Fair
173
Mediocre
54
Poor
103
Summary of reviews
Guests say
Guests appreciated the friendly staff and good breakfast options at the hotel, with many noting the value for money. However, there were consistent complaints regarding cleanliness, with several guests mentioning issues with room hygiene and maintenance. The location was also highlighted positively, making it convenient for exploring the area.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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8.2 out of 10
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8.5 out of 10
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3 reviews
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8.5 out of 10
2 reviews
All reviews
Pros (+) Overall my wife and I loved this spot. It's a short cheap uber ride to some posh spots in Chelsea or enjoy the tube right next to you along with water bus as well (when available). It's a little oasis away from the hustle and bustle of other areas in central London. The staff was extremely amazing and helpful. The morning breakfast included in our stay was great and very well staffed. Great job to...
Cons (-) the only concerns we had were the air conditioner and doors to our hotel room. The AC could never get real cold or it would shut off and you need to turn back on again and again. The door appeared to repainted which stuck and the handle was a little janky. Room 422.
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's restaurant and bar?
The hotel offers an on-site restaurant and a full-service bar, providing a nice breakfast, clean room, and friendly staff according to guest reviews.
Are the hotel rooms comfortable and well-equipped?
Guests have praised the spacious and modern rooms, which include a flat-screen TV with premium channels, a mini-fridge, signature Sweet Dreams bed, and an ergonomic workspace.
Is the hotel staff friendly and helpful?
Guests have highlighted the friendly and helpful staff, with specific mentions of exceptional front desk service and pleasant and helpful staff members.
What are the best features of the hotel's location?
The hotel is located in a very nice quiet area of London, close to Stamford Bridge for those here for a match, with easy parking nearby and friendly, helpful, and professional staff.
How is the cleanliness of the hotel and its rooms?
Guests have praised the hotel for its clean, comfortable, and spacious rooms, with specific mentions of the modern and well-maintained rooms and very clean and modern facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Potential Noise
Some guests reported being disturbed by noise from neighboring rooms or nearby construction, so consider requesting a room in a quieter area of the hotel.
Utilize the Nearby Public Transit
The hotel is conveniently located near a tube station, providing easy access to central London and other attractions, making it a great option for exploring the city.
Consider Upgrading for a Spacious Room
Upgrading to a larger room may be worth it, especially for families or those needing extra space, as some guests found the standard rooms to be a bit cramped.
Take Advantage of the On-Site Restaurant
Guests appreciated the hotel's on-site restaurant, so consider dining in for a convenient and enjoyable meal during your stay.
Check for Special Offers on Room Upgrades
Some guests were pleasantly surprised with room upgrades, so it may be worth inquiring about any available offers during the booking process.
Be Mindful of Potential Parking Fees
While the hotel does not have on-site parking, guests can park nearby for a daily fee, so factor this into your travel budget if you plan to drive.
Use the Hilton App for Convenience
Guests can use the Hilton app to access a digital room key, providing added convenience during their stay.
Consider the High Season for a Vibrant Experience
Visiting in June, the high season, may offer a livelier atmosphere and more events in the area, but be prepared for potentially larger crowds.
Take Advantage of the Business Center
The hotel offers a full-service business center, which can be useful for guests needing to attend to work-related matters during their stay.
Request a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Location
Imperial Road Imperial Wharf, London, SW6 2GA
What's nearby
- Harrods2 mi
- Hyde Park2.3 mi
- Buckingham Palace2.6 mi
- Oxford Street3 mi
- Palace of Westminster3.1 mi
- Big Ben3.1 mi
- Piccadilly Circus3.3 mi
- Charing Cross3.3 mi
- Central London3.4 mi
- Trafalgar Square3.4 mi
- Leicester Square3.4 mi
- London Eye3.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about DoubleTree by Hilton London - Chelsea
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $263 |
Average price (weekend night) | $191 |
When to book a room at DoubleTree by Hilton London - Chelsea
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at DoubleTree by Hilton London - Chelsea
FAQs when booking at DoubleTree by Hilton London - Chelsea
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Value for money | 7.8 |
|---|---|
Distance to city center | 3.1 mi |
Nearest Airport | London City |
Distance to airport | 10.2 mi |
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